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Thule Subterra Backpack 27L Black

Thule Subterra Backpack 27L Black

Regular price $56.08 USD
Regular price $120.53 USD Sale price $56.08 USD
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Color: Black
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Thule Subterra 2 - The Thule Subterra 2 27L backpack is perfect for the modern traveler, combining boldly simple aesthetics, adaptable features, and thoughtful storage. Features • Padded laptop and tablet sleeves — Padded, soft-lined laptop sleeve fits a 16'' PC and 16" MacBook and padded tablet sleeve protects 10.9'' tablet • Organize all your essentials — Interior organization panel keeps pens, cords, keys, and other essentials organized and secure • Dedicated power brick storage — Designated storage pocket to protect your power brick • Keep fragile items safe — The padded, soft-lined pocket protects fragile items like sunglasses • Keep important items secure — Back panel security pocket keeps vital items like passport or wallet hidden yet close at hand • Secure storage — Elevated, zipped mesh pocket keeps cords and other small items separated and easy to store & find • Two large side water bottle pockets — Store a water bottle, umbrella or both in the large side water bottle pockets • Protection from theft — To protect the contents of the main compartment, close bag and secure zipper pullers beneath the webbing loops located at the bottom of the zipper on either side of the bag • Side access to laptop — Quickly access laptop using the side-access zipper if needed • Comfortable to carry — Padded air mesh back panel with airflow is ventilated and comfortable to carry, while sternum strap stabilizes the load • Attach to rolling luggage — Luggage pass-through strap allows you to attach the bag to rolling luggage for effortless travel • A bluesign® certified product — bluesign® is a strict international criteria that ensures the protection of workers, consumers, and the environment • High quality construction — Durable construction thanks to the YKK zippers and 800D nylon that has a water-resistant finish free from PFCs, chemicals that can be harmful to the environment Specifications • Dimensions (LxWxH): 13.4 x 8.7 x 18.9 in • Volume: 27 L • Collection: Thule Subterra Collection • Model number: 3205027 • Laptop compartment dimensions: 14.0 x 0.7 x 9.8 in • Color: Black • Country of origin: Cambodia • Weight: 2.1 lb • Material: bluesign approved 800D nylon/polyester • Model name: TSLB417

Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Delivery Time

Standard shipping typically takes 7–15 business days depending on your country.

Tracking

You will receive a tracking number via email once your order has been shipped.

International Shipping

We ship worldwide. Customs fees (if applicable) are the responsibility of the customer.

Returns & refunds

Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.

1. No Exchange Policy
We do not offer exchanges at this time.

This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.

2. Return Eligibility
You may request a return if all of the following conditions are met:

The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)

Returns requested after the 30-day period will not be accepted.

3. Non-Returnable Items
The following items are not eligible for return:

Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us

4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)

Returns sent without prior authorization may be refused.

5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.

6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition

7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.

8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.

9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.

10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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Accepted Credit & Debit Cards
We currently accept the following major credit and debit cards:

Visa
Mastercard
American Express
Discover
Diners Club
JCB

Both domestic and international cards are supported, provided they are enabled for online transactions.

Payment Security
Your payment security is our top priority. All transactions are processed through trusted, PCI DSS–compliant payment gateways. Sensitive payment information is encrypted and transmitted securely, and we do not store your full card details on our servers.

Authorization
Your card will be charged at the time of purchase, unless otherwise stated.
In some cases, an authorization hold may be placed on your card prior to order fulfillment.

Billing Information
Please ensure that your billing information (including card number, expiration date, CVour address, and CVV code) is accurate and matches the information on file with your card issuer. Incorrect or incomplete details may result in payment delays or order cancellation.

Failed or Declined Payments
If your payment is declined, please consider the following steps:

Verify your card details and billing address
Ensure sufficient available funds or credit limit
Contact your card issuer for authorization
Try a different payment method

If the issue persists, feel free to contact our customer support team for assistance.

Currency
All transactions are processed in U.S. Dollars (USD) unless otherwise specified. If you are using an international card, your bank may apply currency conversion fees according to their policies.

Contact Us
If you have any questions about payment methods or encounter issues during checkout, please contact our customer support team. We are happy to help.
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